What is CartAI Assistant?

CartAI Assistant is a Shopify app that sends personal, plain-text abandoned cart recovery emails written by AI. It reads cart items, shopper first names, your assistant persona, and optional custom notes to craft human-like follow-ups that target the primary inbox.

When are recovery emails sent?

After a shopper abandons checkout, CartAI watches Shopify checkout webhooks and schedules a recovery email after a configurable delay (default one hour). You activate the assistant, set persona and tone, then emails send automatically.

Does CartAI Assistant respect marketing consent?

Yes. By default, recovery emails send only to shoppers who opted into marketing at checkout. The marketing-consent gate stays on unless you explicitly disable it after confirmation.

Can I use my own sender domain?

Yes on Pro and Business plans. Connect and verify your custom sender domain for better deliverability. The Free plan uses the platform system sender address.

Abandoned cart recovery for Shopify

Win back carts with
personal AI emails

CartAI Assistant acts as your virtual sales rep — sending plain-text abandoned cart emails that feel human. AI reads cart items, shopper names, your tone, and custom notes to craft follow-ups that land in the primary inbox.

Install Free on Shopify See how it works →

mail Plain-text emails

verified_user Consent-aware sending

monitoring Recovery tracking

Personalized AI abandoned cart recovery email referencing cart items and shopper name

Features

Recovery emails that sound like your team wrote them

Not a generic drip template — every message is generated from the actual cart, shopper context, and the assistant persona you configure.

psychology

AI Recovery Copy

Human-like, text-only emails built from cart items, shopper first names, store tone, and your custom business notes.

face

Assistant Persona

Name your assistant and pick friendly, humorous, or urgent tone. Optionally weave in a discount code when you want an extra nudge.

history

Full Audit Logs

Review every generated prompt, subject line, and email body. Know exactly what shoppers received and why.

trending_up

Recovery Attribution

When an abandoned checkout converts, revenue is attributed back to the recovery email on your 30-day dashboard.

How it works

From abandoned checkout to recovered order

Step 1

Shopper leaves checkout

CartAI watches Shopify checkouts/create and checkouts/update webhooks when items sit unpaid.

Step 2

AI writes the email

After your configured delay, the assistant generates a fresh subject and body from cart items, the buyer's name, and your persona settings.

Step 3

Email sends safely

Messages go to marketing-consent shoppers via your verified sender domain (Pro/Business) or the system sender on Free.

Step 4

Revenue tracked

When the shopper completes checkout, CartAI marks the send as recovered and attributes revenue on your dashboard.

Inside the app

Configure, send, and audit every recovery email

Personalized AI recovery email using cart items and shopper name — Recovery email — AI references actual cart products and the shopper by name.

CartAI Assistant settings for assistant persona, tone, and sender — Settings — assistant name, tone presets, optional discount, and sender configuration.

CartAI Assistant log detail showing generated subject, email body, and AI prompt — Logs — full prompt, subject, body, and recovery status for every send.

Who it's for

Stores losing revenue to abandoned checkouts

storefront

DTC brands

Replace stiff cart-recovery templates with emails that read like a teammate followed up — without hiring more staff.

shopping_cart

High-intent checkout drop-offs

Shoppers who added items and entered checkout are warm leads. CartAI nudges them back with context-aware copy, not a generic blast.

shield

Compliance-conscious merchants

Marketing-consent gate on by default, one-click unsubscribe headers, and transparent logs for every send.

Pricing

Start free. Scale when recovery pays for itself.

Free

check_circle1 AI recovery email
check_circleAI emails from cart items
check_circlePersona, tone & optional discount
check_circle30-day recovery dashboard & logs
check_circleSystem sender address

Install Free

Popular

Pro

$29 / month

check_circle100 AI recovery emails / day
check_circleCustom verified sender domain
check_circleSend test recovery emails
check_circle30-day ROI dashboard
check_circleEmail logs with prompts

Get Pro

Business

$89 / month

check_circle500 AI recovery emails / day
check_circleCustom verified sender domain
check_circleSend test recovery emails
check_circle30-day recovery analytics
check_circleDetailed send & prompt logs

Get Business

FAQ

Frequently asked questions

What is CartAI Assistant?: A Shopify app that sends personal, plain-text abandoned cart recovery emails written by AI — from cart items, shopper names, your assistant persona, and optional custom notes.
How is this different from CartAI Upsell?: CartAI Assistant recovers abandoned checkouts before purchase. CartAI Upsell sends post-purchase accessory emails after a paid order. Many stores use both.
Does it respect marketing consent?: Yes. By default, emails send only to shoppers who opted into marketing at checkout. You can review skipped sends in the logs.
Can I audit every email?: Yes. The Logs page shows status, subject, body, and the AI prompt used for each recovery attempt — including recovered revenue when the checkout converts.

Win back carts with
personal AI emails